Turn every conversation into measurable value
Conversational Intelligence platform for contact centers and customer service teams.
Turn every conversation into measurable value
Conversational Intelligence platform for contact centers and customer service teams.
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Trusted by leaders across Latin America
Leading companies across the region — BPOs, financial services, healthcare organizations, retailers, and more — trust Sento to transform every conversation into strategic data and actionable insights, automating processes, improving customer experience, and driving revenue growth.
Quick Service Restaurants
Increase average ticket size and resolve customer complaints faster.
Where does Sento create value?
QA Automation
Fully automate the quality assurance process by identifying improvement opportunities for each agent and ensuring regulatory compliance — without manual effort.
Customer Experience (CX) Measurement & Improvement
Analyze conversations in seconds and uncover critical insights to improve your customer experience, increase NPS, and strengthen customer loyalty.
Revenue Growth
Increase sales, improve retention, and optimize collections by understanding and anticipating your customers’ needs.
¿Dónde agrega valor Sento?
Deep analysis. Visualize on your terms.
At Sento, turn every conversation into actionable insights with AI-driven analysis. Extract the key information about the topics that matter most to your business and display it on customizable dashboards tailored to your needs.
From operations to strategy.
From operational teams to strategic leaders, Sento transforms every interaction into meaningful insights. Empower better decision-making with actionable intelligence and metrics tailored to every level of the organization.
One analysis for all your channels.
Analyze and optimize every conversation, no matter the channel. Sento centralizes and processes voice, chat, email, and more in one place — through a secure, scalable, flexible, and intuitive platform.
We deliver measurable value
+15%
Increase in sales conversion
-20%
Disminución en TMO (AHT)
+25%
Improvement in First Contact Resolution (FCR)
50x
More visibility than manual processes
Plug & play, with no disruptions.
Sento easily integrates with your existing infrastructure and adapts if you decide to switch platforms. Keep access to your historical data without interruptions and ensure a smooth, hassle-free implementation.
¿Qué dicen de Sento?
"Junto a Sento, agregamos más valor a nuestras cuentas. ¡Estamos emocionados de trabajar con ellos!"
"Junto a Sento, agregamos más valor a nuestras cuentas. ¡Estamos emocionados de trabajar con ellos!"
"Junto a Sento, agregamos más valor a nuestras cuentas. ¡Estamos emocionados de trabajar con ellos!"
"Junto a Sento, agregamos más valor a nuestras cuentas. ¡Estamos emocionados de trabajar con ellos!"
¿Qué dicen de Sento?
The point of using dummy text for your paragraph is that it has a more-or-less normal distribution of letters. making it look like readable English.
The point of using dummy text for your paragraph is that it has a more-or-less normal distribution of letters. making it look like readable English.
The point of using dummy text for your paragraph is that it has a more-or-less normal distribution of letters. making it look like readable English.
The point of using dummy text for your paragraph is that it has a more-or-less normal distribution of letters. making it look like readable English.
Turn every conversation into a competitive advantage.
Boost operational efficiency, customer experience, and revenue — without friction.
That’s Sento.
