Turn every conversation into measurable value

Conversational Intelligence platform for contact centers and customer service teams.

Turn every conversation into measurable value

Conversational Intelligence platform for contact centers and customer service teams.

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info@sento-ai.com

(+502) 4040-7668

Trusted by leaders across Latin America

Leading companies across the region — BPOs, financial services, healthcare organizations, retailers, and more — trust Sento to transform every conversation into strategic data and actionable insights, automating processes, improving customer experience, and driving revenue growth.

Where does Sento create value?

¿Dónde agrega valor Sento?

Incremento de revenue

Aumenta ventas, mejora retención y optimiza la cobranza al comprender y anticipar las necesidades de tus clientes.

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Medición y mejora de CX

Analiza conversaciones en segundos y descubre procesos críticos para mejorar la experiencia de tus clientes, aumentar NPS y fidelizar de la mejor manera.

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Automatización de QA

Automatiza por completo el proceso de aseguramiento de calidad, encontrando oportunidades de mejora por agente y garantizando cumplimiento normativo, sin esfuerzo manual.

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Deep analysis. Visualize on your terms.

At Sento, turn every conversation into actionable insights with AI-driven analysis. Extract the key information about the topics that matter most to your business and display it on customizable dashboards tailored to your needs.

From operations to strategy.

From operational teams to strategic leaders, Sento transforms every interaction into meaningful insights. Empower better decision-making with actionable intelligence and metrics tailored to every level of the organization.

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One analysis for all your channels.

Analyze and optimize every conversation, no matter the channel. Sento centralizes and processes voice, chat, email, and more in one place — through a secure, scalable, flexible, and intuitive platform.

We deliver measurable value

+15%

Increase in sales conversion

-20%

Disminución en TMO (AHT)

+25%

Improvement in First Contact Resolution (FCR)

50x

More visibility than manual processes

Plug & play, with no disruptions.

Sento easily integrates with your existing infrastructure and adapts if you decide to switch platforms. Keep access to your historical data without interruptions and ensure a smooth, hassle-free implementation.

¿Qué dicen de Sento?

"Junto a Sento, agregamos más valor a nuestras cuentas. ¡Estamos emocionados de trabajar con ellos!"

Lidia Bances

Gerente de Operaciones Contact Center iUNGO BPO

"Junto a Sento, agregamos más valor a nuestras cuentas. ¡Estamos emocionados de trabajar con ellos!"

Lidia Bances

Gerente de Operaciones Contact Center iUNGO BPO

"Junto a Sento, agregamos más valor a nuestras cuentas. ¡Estamos emocionados de trabajar con ellos!"

Lidia Bances

Gerente de Operaciones Contact Center iUNGO BPO

"Junto a Sento, agregamos más valor a nuestras cuentas. ¡Estamos emocionados de trabajar con ellos!"

Lidia Bances

Gerente de Operaciones Contact Center iUNGO BPO

¿Qué dicen de Sento?

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Turn every conversation into a competitive advantage.

Boost operational efficiency, customer experience, and revenue — without friction.

That’s Sento.

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Solicita una demostración

Deja tus datos para que uno de nuestros expertos pueda mostrarte Sento en acción.